Help us help you save money. Sometimes “maintenance issues” are not truly maintenance issues and can be solved with some simple troubleshooting steps. If you submit a maintenance request where a vendor came to your assistance and there was nothing wrong, you will be charged a vendor charge. To avoid any unnecessary charges, please see the following list of frequent troubleshooting tips.
Maintenance and Troubleshooting Advice
A plunger is the most useful tool for clearing a toilet clog. If you do not already own one, you can purchase a plunger inexpensively from most hardware and home stores. If your toilet is clogged, try using a plunger before submitting a maintenance request.
If your sink or shower is not draining properly, you may be able to use a drain cleaning tool to remove debris from the pipes. You can find small plastic drain cleaners at most hardware stores. You can snake these into the pipe and pull the debris up to dispose of it.
You can also try liquid cleaning products, but make certain you only use drain-safe cleaners. Corrosive chemicals may cause irreparable damage to the plumbing system in your rental home.
If you lose power in your home, please first check that the circuit breaker hasn’t flipped. If the circuit breaker is in the correct position, call your utility provider to see if they can clarify the issue for you.
There could be outages in your neighborhood or an account discrepancy resulting in access problems.
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Tenant/Homeowner Tip: Today is a quick lesson on what to do if power goes out in your house/apartment. Can you spot what’s wrong here? When power goes out in the home/apartment it usually means a breaker tripped. Your first instinct should be to check your electric panel that’s typically in the basement. If too much electricity is being generated on one circuit, the breaker will trip, or flip off because it’s over worked. If you notice in the picture, all the breakers are facing inside and one is facing outside. In most cases, the one facing the wrong way is the tripped breaker. Simply flip it back and the power should go back on. Once power returns, investigate what you had plugged in. If you had too many items plugged in to the same room (TV, laptop, Xbox, mini fridge, AC) it will just happen again and again. These are the things we explain to our tenants when signing Leases. We want them to have a good rental experience but we also want them to learn too! Tag a friend who needs to learn!
Water in an electric water heater is heated by two heating elements (in most cases). The most common reason for absolutely no hot water is that the circuit breaker has tripped. Before submitting a maintenance request, make sure to check the breaker box first.
If your air conditioning or heating system isn’t working properly, please check all thermostat settings before submitting a maintenance request.